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GENERAL CONDITIONS OF SALES QUEYRAS RENTALS

The use of this site implies on the part of the customer the unconditional acceptance of these conditions of sale.
Rental conditions QUEYRAS LOCATIONS
The stays and furnished rentals under LOCATIONS QUEYRAS trademarks, offered on the website www.locations-queyras.com are sold by:
Pierre Eymeoud -
Le Bourg 05350 MOLINES EN QUEYRAS France - contact@locations-queyras.com

THE COSTS
Unless otherwise indicated, prices do not include:
  • Tourist taxes instituted by the municipalities of each site. These taxes will be collected by the service provider at the place of stay. Depending on the municipality, these taxes range from 0.23 Euros to 3.50 Euros per day and per person.
  • Drinks and extras
  • For a furnished rental, the deposit located approximately between 80 Euros and 3000 Euros which is required from the tenant on arrival, and returned within a period of approximately 3 weeks after departure control and possible deduction of costs or additional cleaning required by the inventory. Prices are subject to change at any time in the event of economic changes and are understood to be in Euros.
PAYMENT
Full payment for all products and services is required at time of booking by credit card on the secure site via Stripe.
If he does not wish to pay by Internet and subject to confirmation of availability of the services chosen, the customer has the possibility of contacting Locations Queyras by telephone (06 10 01 90 67) during working hours.


CANCELLATION OF STAY
Concluded on the basis of the prices given, the reservation contract provides that the cancellation costs are borne by the buyer under the following conditions:
  • 25 Euros for a cancellation more than 60 days before the departure date
  • From 60 to 30 days: 25% of the total amount of the stay, from 29 to 14 days: 50% of the total amount of the stay, from 13 to 5 days: 75% of the total amount of the stay, less than 5 days: 100% of the total amount of the stay
  • The date on which the cancellation is taken into account will be the day on which LOCATION QUEYRAS is notified by e-mail or registered mail. The customer has the possibility of subscribing to an insurance in order to cover, under certain conditions, the costs of cancellation of stays.
SPECIFIC CANCELLATION CONDITIONS RELATED TO COVID-19 - 2020/2022 only
Cancellation free of charge guaranteed until D-2 with reasons related to COVID-19, for any stay between 04/12/2020 and 18/04/2022.
Impossibility of movement: confinement or blocked perimeter

MODIFICATION OF THE CONTRACT


MODIFICATION BY THE CUSTOMER :
In the event of late arrival, premature departure, reduction in the number of people compared to the initial file, no refund will be made.
In the event of a number of people greater than that indicated on the voucher, the accommodation provider reserves the right to refuse customers' access to the accommodation or to require the payment of a supplement.


MODIFICATION OR CANCELLATION BY RENTALS QUEYRAS :
LOCATIONS QUEYRAS acting as a vacation organizer is led to choose different service providers for the execution of its programs.
These service providers retain in any case, with regard to the holidaymaker, their specific responsibilities under the terms of the legislation governing their activities.
In the event of failure of a service provider, external circumstances or a case of force majeure, LOCATIONS QUEYRAS will endeavor to offer the customer replacement solutions with the most similar possible characteristics of the booked stay.
If there were no possible alternatives, the customer would then be fully reimbursed for all sums paid to the exclusion of any compensation, or damages.
DISPUTES
Any complaint relating to a stay must be addressed to LOCATIONS QUEYRAS by registered mail, no later than 15 days before the end of the stay.In case of dispute, only the courts of Gap (05) will be competent.
OBLIGATIONS OF THE USER OF THE RESERVATION SITE
The user agrees to be bound by the following obligations:
  • You take full financial responsibility for any transaction carried out under your name or account
  • You must be at least 18 years old and legally capable of contracting.
  • You warrant that all information you provide about yourself or any other person is true and correct.
  • It is strictly forbidden to use the site for speculative, false or fraudulent reservations.
  • The transmission of threatening, defamatory, pornographic, political or racist data or, more generally, any illegal data, is expressly prohibited.
  • You may not modify, copy, transmit, distribute, sell, display, license or reproduce, in any way, the site or any element of its content, except for a copy of the information contained in it. the Site that you can make for your personal and private use.
INTERRUPTION OF THE STAY BY THE TENANT OR LATE ARRIVAL OF THE TENANT
Reimbursement of rental services not consumed in the event of interruption or late arrival of the tenant in the premises following the events listed in the Cancellation of stay guarantee EXCEPT professional transfer, divorce or separation, inability to access the place of stay, refusal visa, theft of identity documents, professional reservations.

DAMAGE TO THE TENANT'S PROPERTY
Only as a result of fire, explosion and water damage and frost. Any other damage, theft or vandalism of property belonging to the tenants and occupants designated in the rental contract are not guaranteed.

CIVIL LIABILITY OF THE TENANT
- Rental liability (fire, explosion, water damage, etc.)
- Recourse from neighbors and third parties
- Broken glass
- Damage to property of the owner



EXCLUSIONS SPECIFIC TO CANCELLATION, INTERRUPTION AND POSTPONEMENT, IN ADDITION TO THE EXCLUSIONS APPLICABLE TO ALL GUARANTEES
  • - Illness or accident known when booking
  • - Any deterioration in health manifested in the month preceding the reservation
  • - Relapses of illness having been the subject of a manifestation, aggravation or complication in the month preceding the reservation
  • - Pregnancy, except all complications due to this condition, miscarriages, childbirth and consequences
  • - Execution of a thermal cure, except chronic diseases whose evolution at the time of departure prevented it
  • - Aesthetic treatment (except following a serious illness or injury), psychic or psychotherapeutic treatment, including nervous breakdown, except hospitalization of at least 3 days
  • - Accident caused by the practice of a sport as a professional as well as air sports, bobsleigh, skeleton, rock climbing, ice hockey, motor sports, scuba diving
EXCLUSIONS APPLICABLE TO ALL GUARANTEES
  • Damage directly or indirectly related to:
    - foreign war and civil war
    - all direct or indirect effects of explosion, release of heat, irradiation resulting from transmutation of atomic nuclei or radioactivity or from exposure to any substance or contamination of a biological or chemical nature
    - claims due to alcoholism, drunkenness, drugs, taking narcotics, use of drugs not prescribed medically
    - an intentional act of the insured or his suicide or attempted suicide
  • All the consequences and consequences of the epidemic "known as" SARS-CoV-2 or Covid-19, and their mutation (s), as well as the direct or indirect consequences of epidemics and / or pandemics of diseases of viral and / or bacterial origin which is the subject of a public health emergency declaration by a State or by the WHO, or leading, in at least one State, to a public health policy involving binding and restrictive measures in terms of population movement and health treatment
  • The absence of hazard
  • Administrative fees, cleaning fees, insurance premium, airport taxes (reimbursed by the carrier or any collecting organization) and visa fees are not refundable